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Consumer Protection

World news about “Consumer Protection” published by euronews.

  • EU regulator probes transatlantic air pact

    EU competition regulators are investigating whether pricing and capacity pacts between Air France-KLM, Alitalia and Delta on transatlantic routes are bad for… 27/01/2012

  • EU gets tough on internet data protection

    The EU has unveiled tough new rules on protecting internet users personal data that have far-reaching implications for web giants such as Google and Facebook… 25/01/2012

  • Contaminated chickens in Germany raise health debate

    A survey in Germany has shown half the number of fresh chickens bought in shops in five cities were contaminated by germs resistant to antibiotics and could… 09/01/2012

  • Toy safety on The Network

    Party killjoy? Or justified safety cop? The European Union draws ridicule and criticism for a recent toy-warning that kids under eight should not blow up… 08/12/2011

  • Food labelling: country of origin

    Melinda, from Hunedoara in Romania, asks: I’d like to know if there’s a European project aimed at clarity in tracing processed food that’s sold on the… 23/09/2011

  • Empowering e-consumers

    This week in U Talk, Luc from Brussels posts the question on our website: “What are my rights when I buy something on the Internet?” Following two and a… 02/09/2011

  • What’s on my plate? EU food labelling rules

    New food labelling rules intend to make it easier for European shoppers to know what exactly what they are eating. Damien from France asks what these new … 12/08/2011

  • Mobile roaming charges set to fall

    Good news for holidaymakers, mobile phone prices abroad are set to become cheaper under EU law. The changes will force phone companies to cap the amount they… 07/07/2011

  • EU to toughen food labelling rules

    Knowing what is in your food when you buy it will soon hopefully become much easier. New labelling rules backed by members of the European Parliament on… 07/07/2011

  • Europe weekly round up

    This week’s Europe weekly was dominated by Greece and fears that the debt-riddled country is on the verge of default. We visit Athens to see how the Greek… 27/06/2011

  • EU boosts online consumer rights

    It’s a familiar story for many people. They make a purchase online, only to find out later that they have ended up with something they didn’t really want… 23/06/2011

  • Competition, Cartels and the euro Crisis

    Alex Taylor hosts I talk, the new programme on Euronews where the public question Europe’s decisions makers. This week’s guest is Joaquin Almunia, the… 05/05/2011

  • Internet shoppers and their rights

    Nikita from Belgium: “When I see something I would like to buy on the Internet, I always think twice, especially if the seller is based in another member… 22/04/2011

  • Blocking fake medicines

    Viagra, anti-malarial tablets, painkillers are all increasingly being purchased via the Internet. However there is a risk that what you buy may not be what it… 28/02/2011

  • EU practical, legal steps against fake drugs

    The fight against counterfeit medicines has a new European directive on its side, approved by the European Parliament and expected to win the green light soon… 16/02/2011

  • What is alternative dispute resolution?

    If you are a consumer who has a grievance against a trader because of something they have done, it can be difficult to pursue the matter and get compensation… 31/01/2011

  • Food safety

    Whether it is cheese past its sell-by date, reconditioned contaminated poultry meat or, most recently, dioxin-tainted eggs, the EU is no stranger to food… 24/01/2011

  • Sea to plate: a cool route

    Dalvik, in the north of Iceland, is a fishing port which supplies fish to destinations all over Europe including France. We follow a batch of cod which… 03/06/2010

  • Obama creates new bank watchdog for consumers

    The White House has said Barack Obama is exploring a possible fallback plan to avert a debt default on August 2. He again called on Congress to raise the debt… 18/07/2011

  • EU bans Egyptian seeds due to deadly E. coli

    Some beans and seeds from Egypt have been banned from being imported into the EU as they are suspected of causing the deadly E. coli outbreak across Europe… 06/07/2011

  • EU must improve food alerts: farmers union

    Nial O’Reilly euronews: “As we have seen, the E.coli crisis has had a big impact on European agriculture. To discuss the issues concerned, we are joined by… 07/06/2011

  • iPhone user tracker raises privacy concerns

    Security analysts have raised privacy concerns over the ability of Apple’s iPhone to keep track of the owner’s movements. The secret file contains the… 21/04/2011

  • European cloned meat talks stall

    Conventional European meat eaters can continue their customary habits for a while longer; European Union talks over how to deal with food from cloned animals… 29/03/2011

  • Chinese price problems for Carrefour, others

    French supermarket chain Carrefour has been fined for overcharging customers at some of its stores in China. Other retailers – Germany’s Metro and Wal-Mart of… 31/01/2011

  • EU fines screen cartel

    The EU’s competition commissioner has fined five South Korean and Taiwanese electronics firms 649 million euros for price fixing. The companies held monthly… 09/12/2010

  • No more suspect plastic BPA in EU baby bottles

    No more bisphenol A in plastic baby bottles in the EU next year: the European Union is banning it. Its Health and Consumer authority cited uncertainty from… 26/11/2010

  • Public transparency for medicines closer to EU law

    ‘Yes’ to information on medicines in the EU, ‘no’ to disguised advertising. The European Parliament has moved along proposed laws on prescription drugs saying… 26/11/2010

  • Protecting personal data

    When you open a bank account, book an airline ticket, ask for a loyalty card, or just share pictures online that involves giving out your personal data. So… 15/11/2010

  • European consumer centres to help you

    Have you ever had a trouble sorting out a problem with a product or service that was bought in another European country? Then the European Consumer Centre… 19/10/2010

  • Italy orders Google to stop collecting Wifi data

    Italy has ordered US internet giant Google to stop downloading Wifi information through its Street View cars. Currently, the camera equipped vehicles pick… 21/09/2010

  • Consumer group action in court moves down EU agenda

    US-style group action lawsuits across the EU are no longer order of the day for the European Commission. Introducing into EU legislation new mechanisms to… 20/09/2010

  • Travel rights for everyone

    Whether it is down to disability, limited mobility or old age, nearly one European in five may need help when making a trip. So how is life made easier for… 17/08/2010

  • EU backs more organic food production

    Despite an increase in the amount of land farming organic produce within the European Union – about 4.3 per cent of total land cultivated – the organic sector… 19/07/2010

  • New EU boat passenger rights launched

    Boat passengers in European waters will have more rights as of 2012, under new regulations approved by the European Parliament. When, for reasons within the… 06/07/2010

  • Air and train passenger rights

    With the summer tourism season underway, Brussels has started a campaign using posters in multiple languages, pamphlets and a new Internet site to make sure… 06/07/2010

  • Know what you are eating

    The European Parliament wants to standardise the labels on packaged food sold in Europe, as well as make them easier to understand. What can shoppers expect… 28/06/2010

  • McDonald’s tempting toys targeted

    McDonald’s marketing to children is under attack from a US consumer group. The world’s biggest burger chain has been warned it faces a law suit unless it… 23/06/2010

  • Brouhaha brewing in world of tea

    Australian research scientists are developing a way of tracing the tea in your teapot back to its roots, to find out almost exactly where it came from. 16/06/2010

  • All that is green may not be as it seems warns EU

    According to a poll by Eurobarometer, 83% of Europeans feel that the environmental impact of a product is an important element when buying something. But how… 17/05/2010

  • Italy imposes heavy fine on Ryanair

    A three million euro fine has been slapped on the low-budget Irish airline Ryanair by Italian authorities. The Italian Civil Aviation Authority claims the… 15/05/2010

  • RAPEX reports EU dangerous imports up

    The number of dangerous consumer products registered with the EU’s rapid alert system (RAPEX) rose by seven percent in 2009. Examples of the some 2,000 items… 15/04/2010

  • Chemicals transparency

    The European chemicals registry known as REACH aims to reduce health and environmental risks, and to stimulate innovation. Introduced in 2007, what stage is… 05/04/2010

  • Lack of colour in new EU food labelling disappoints consumer groups

    New European Union rules on food labelling will not introduce an EU-wide colour coding system. Research shows that many people find the nutritional… 16/03/2010

  • Train delays promise passengers cash back

    Rail passengers in Europe can now claim compensation if their train is late and if their luggage is lost. Under new rules, a delay of one to two hours means a… 03/12/2009

  • European retail banking under scrutiny

    The financial service sector is in the sights of the European Commission. Hinden charges and opaque banking practices are just some of the problems faced by… 29/09/2009

  • Daily lost luggage toll in tens of thousands

    Holiday time may now be upon us, but shocking new figures released by the European Commission have revealed the luggage hell sufffered by thousands of air… 28/07/2009

  • More transparency for airline tickets

    Buying plane tickets on line can yield the best bargains, but you have to be careful. That is the conclusion from an 18 month long crack-down by Brussels on… 25/05/2009

  • Prizing e-customers’ privacy

    In a bid to help empower shoppers in the virtual marketplace, the European Union’s first Consumer Summit has brought together participants from industry… 01/04/2009

  • Cosmetic safety keeping up with more than meets the eye: nanotechnology

    Cosmetics containing nanoparticles — materials on a super-tiny scale — could be banned if there is a risk to human health, under legislation updated in the… 24/03/2009

  • Playing Safe – Towards better controls on toys

    “Must do better”, is the message to China from the European Commissioner for Consumer Protection, who says Chinese exports – including toys – do not always… 25/11/2008


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